Top line growth, reducing operational cost, increasing customer satisfaction and effective use of information for competitive differentiation are the top business priorities for the CEOs of today. It is thus no surprise that the CIO's focus is surely shifting from techno-centric IT to Business-centric IT. To facilitate this journey, IT Link brings together key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Our consulting offerings are based on an analytical approach to understand the business problems, resulting in practical recommendation and actionable plans. Our value proposition is based on a confluence of business knowledge, deep hands-on technology skills and a focused approach through the use of latest fully tested and proven methodologies, frameworks and tools.
These services are provided across all technical skill sets. We have been able to service our customers' requirements nationwide through access to a very large talent pool of our employees and the resources available to us from our Peer Associate Companies.
We offer the following consulting options:
Manage the entire project with a very professional and highly experienced team
Manage part of projects which clients would like to obtain expertise on
Manage projects on-site at client’s location by deploying our professional team of skilled and knowledgeable consultants.
We are flexible in our consultant offerings with regard to numbers, time and pricing.
IT Link's HR and Recruitment departments understand the technologies, applications and have the required expertise and ability to project and assess upcoming requirements. These capabilities also allow them expert examination of a potential employee’s qualifications as well as qualifying an employee for a specific requirement using IT LINK's own methodology, perfected over years.
Our Recruiters undergo continuous training in IT sub-fields and resourcing methodologies in response to changes in technology and market demands. They are also members of recruiting SITL (Special Industry Group) where they share and learn Best Industry Practices.
We offer a unique program to our employees called Associate Program, in which an employee receives a percent of revenue generated. A majority of our employees work through this program. This has helped in reducing employee turnover and has also increased referrals from our employees.
This honest, transparent and close relationship with our employees has in turn vastly benefited our clients.
We qualify our employees through strict adherence to the traditional and time-tested process of multi-point contact, in-person interviews, tech and reference checks. Our recruiters develop a strong understanding of a potential employee’s skills, preferences, strengths, weaknesses and keep in mind their career goals. We value our relationship with our employee consultants as much as we value that with our clients, and strive to ensure longevity of the same.
We have developed best practices, methodologies, and information systems that help us better manage our relationships with our employees and clients during and after our engagement with our clients. Our recruitment process, our Associate Program and employee benefits package allow us to recruit and retain the best and brightest consultants.
Our methodologies were developed so that the client needs are met before, during and after each engagement. We have developed methodologies, techniques to apply the right resources for our clients' projects. Repeat orders from our clients, bears testimony to quality and dependability of our services and abilities.
Our Value Proposition to our clients is made up of several essential success criteria
We understand the technology challenges that companies face and focus our recruitment and training efforts towards building a team which can act as problem solvers.
Our mature processes in recruitment, training, consulting and retention help us in matching the right people to the right problem. This process has evolved and has been perfected over the years.
Higher value at lower costs
IT Link offers its clients a medium sized company’s cost structure, with a large sized company’s processes and personnel, thereby offering them higher value at a lower cost.
Our average response time to a client requisition is less than two business days. For urgent situations, we have provided our response within 12 hours. We utilize our Global Delivery Model to provide Online 24x7 responses to clients.
Relationship with Peer Associate Companies (PACs)
The nature of the IT industry is such that diverse software skills combined with a host of hardware and domain skills leads to a large number of permutations and combinations. This along with timely availability of matching resources to fill these needs is a challenge, which cannot always be surmounted by a single company on its own, including the largest IT companies of the world.
To overcome this situation, we have cross sharing arrangement for special and unique skills with our PACs. If certain required skills / resource is not available in-house but is available with a PAC, then we borrow such resource with the required skills from the other PAC and pay for the service and vice versa. This creates an interdependent relationship between us and our PACs and allows us and our PACs to have full compliment of required skills to execute a project. It is impossible even for large companies to have all the skills available all the times as and when a project comes for execution, considering vast number of unique skills and domain knowledge required to serve the needs of each and every project. Thus there is always some imbalance between the required resources of certain skills versus availability of such resources within a company. Any claim otherwise, simply cannot be true. With our cross relationship with our PACs, we have the capability to meet all the requirements of the projects that come to us from our clients.
One of our specializations is the practice of resource management and application of this expertise to provide skills to support a breadth of technologies and knowledge areas. Some of these are listed below:
Client – Server
Functional Analysis EIP
Software Configuration Management
EAI (Enterprise Application Integration)
EIP (Enterprise Information Portals) and Interactive Website Development, Design and Implementation